Privacy Policy

This policy describes how Schoolum collects, uses and protects information when a school, its staff, students and parents use the Schoolum platform ("the Service"). It applies to data submitted directly to us and data generated through normal use of the Service.

We collect information in three ways:

• Account information — names, email addresses and roles for staff, parent and student accounts a school creates.
• School records — academic, attendance, financial, and communication data a school enters to run its operations, including CBT exam attempts and results.
• Usage data — log and device information collected automatically to keep the Service secure and reliable.

Each school owns the data it enters into the Service. Schoolum is multi-tenant by design: one school's records are never visible to another school, and access within a school is controlled by the roles and permissions that school's administrators configure.

We use collected information to:

• Provide, maintain and secure the Service for the school that submitted it.
• Communicate with account holders about their account, billing, and service updates.
• Where a school enables it, power AI-assisted features — always reviewed by a human before anything is finalized.
• Improve the reliability and security of the platform.

We do not sell school or student data. Information is shared only with service providers who help us operate the platform (such as payment processors for fee collection, strictly limited to what's needed to process a payment), or when required by law.

School data is retained for as long as a school's account is active, and for a reasonable period afterward to allow for account recovery, unless a school requests earlier deletion or applicable law requires a different retention period.

Depending on your role and location, you may have rights to access, correct, or request deletion of your personal information. School administrators can manage most of this directly from their dashboard; other requests can be made through our Contact page.

We may update this policy from time to time. Material changes will be reflected by updating the date at the top of this page.

Questions about this policy can be sent through our Contact page.